Privacy Policy

1. Information We Collect

Information You Provide

We collect information you directly provide to us, including:

• Account Information: Name, email address, company details when you create an account or join our waitlist
• Usage Data: Inputs, queries, and interactions with our AI systems
• Communications: Messages you send us through contact forms, email, or support channels
• Feedback: Ratings, comments, and suggestions you provide about our services

Information Collected Automatically

When you access our services, we automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, pages viewed, referring URLs
• Cookies and Tracking: Session data, preferences, and analytics information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI services and platforms
• Process your requests and deliver personalized experiences
• Conduct research and development to advance our AI systems
• Communicate with you about updates, features, and support
• Detect, prevent, and address security issues or fraudulent activity
• Comply with legal obligations and enforce our terms of service
• Analyze usage patterns to optimize performance and user experience

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, and customer support
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law, regulation, or legal process
• Protection of Rights: To protect our rights, property, safety, or that of our users
• With Your Consent: When you explicitly authorize us to share your information

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and Portability: Request access to your personal data and receive a copy in a structured format
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-Out: Opt out of certain data processing activities, including marketing communications
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on your consent

To exercise these rights, contact us at hello@september.wtf

5. Data Security and Retention

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, and regular security assessments.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we use appropriate safeguards such as standard contractual clauses to ensure your information remains protected.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings, though disabling cookies may limit certain features of our services.

Types of cookies we use include essential cookies (required for service operation), analytics cookies (to understand usage patterns), and preference cookies (to remember your settings).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: